Terms & Conditions

These Terms govern your relationship with the operator of the Golden Vegas services as made available through the website located at goldanvegas.com (the "Website"). By accessing or using any part of the Website you agree to be bound by these Terms as amended from time to time. These Terms are effective from 20 January 2026.

The Website is operated by NOORDZEE ELECTRONICS NV, a company incorporated under the laws of Belgium and part of the Gaming1 group, which holds Belgian Gaming Commission licence B+3971 for online games of chance (slots and dice games only). NOORDZEE ELECTRONICS NV is not licensed by the UK Gambling Commission and does not provide, market or promote remote gambling services to persons located in the United Kingdom. For users in the United Kingdom, the Golden Vegas section of goldanvegas.com is provided on an informational basis only and must not be used to circumvent any UK gambling, self-exclusion or consumer protection rules.

Definitions

For the purposes of these Terms, the following expressions have the meanings set out below. These definitions apply whether the terms are used in the singular or plural, and whether capitalised or not, unless the context requires otherwise.

"Operator" means NOORDZEE ELECTRONICS NV, the entity responsible for the operation of the Website and, where legally permitted, the provision of online games of chance under Belgian licence number B+3971. References to "we", "us" and "our" are to the Operator.
"Website" means the online interface branded as Golden Vegas and any related pages, content and services made available at or through goldanvegas.com.
"User" means any natural person who visits, accesses or uses the Website for informational purposes.
"Player" means a User who successfully registers an account with the Operator and is lawfully permitted to participate in real-money games of chance under Belgian law. Users located in the United Kingdom must not become Players and must not place any real-money wagers.
"Account" means a personal, non-transferable profile created with the Operator for the purpose of accessing permitted services on the Website, including, where allowed by law, participation in games of chance.
"Games" means the online games of chance offered by the Operator under its Belgian licence B+3971, which are strictly limited to online slot games and dice games. Live dealer casino games and similar live tables are not permitted and are not offered.
"Bet" or "Wager" means the staking of real money from a Player's Account on the outcome of a Game in accordance with these Terms and the specific game rules. For Users located in the United Kingdom, no Bets or Wagers may lawfully be placed via the Website.
"Bonus" means any promotional credit, free spins, loyalty reward or other non-cash incentive that may, where permitted by applicable law, be granted by the Operator to a Player subject to specific conditions. Due to Belgian regulation, welcome bonuses and similar inducements are not offered by the legitimate Golden Vegas operation.
"Payment Methods" means the financial instruments and channels accepted by the Operator for deposits and withdrawals, including selected debit cards (where supported), e-wallets (such as Bancontact, Paysafecard, Skrill, Neteller and Ogone), and bank transfers. Crypto-assets are not accepted.
"Dormant Account" means an Account which has not registered any login, bet, deposit or withdrawal activity for a continuous period defined by applicable law or regulatory guidance.
"Applicable Law" means all laws, regulations and regulatory guidance applicable to the Operator and to Users, including Belgian gambling law and, for Users in the United Kingdom, the laws of England and Wales relating to website access and consumer rights. It expressly includes the Belgian rules and Royal Decrees that restrict bonuses and require strict identification and player protection.

Account Registration

The Operator applies strict registration and verification standards in order to comply with Belgian regulation, anti-money laundering requirements, age restrictions and player protection obligations. Access to real-money Games is heavily restricted and is not available to Users located in the United Kingdom.

Eligibility and Age Verification

Minimum age: To register an Account as a Player you must be at least 18 years old or such higher minimum age as required by the law of your country of residence. The Operator will refuse or suspend Accounts where age cannot be verified.
Territorial restriction: Only individuals who are legally permitted to participate in online games of chance under Belgian law and are not located in a prohibited jurisdiction may register as Players. Users located in the United Kingdom must not create a gambling Account or attempt to participate in Games and acknowledge that the Website is presented to them solely for informational purposes.
Identity checks: Before activating or continuing an Account, we may request official identification, proof of address, and any additional documentation required by applicable law or by our internal compliance procedures. This may include the Belgian National Register Number (Rijksregisternummer) or equivalent identifiers.

Registration Process and KYC

Account creation: To create an Account, you must provide accurate and complete information, including your full name, date of birth, nationality, address, contact details and any further information requested on the registration form on goldanvegas.com. You must confirm that the information supplied is truthful and up to date.
Email and contact verification: We may require you to verify your email address and any other contact details by following verification links or entering codes sent to you. Until verification is complete, access to certain features, including deposits and Games, may be restricted or disabled.
KYC/AML checks: In line with anti-money laundering and counter-terrorist financing laws, we may at any time request additional documentation (including ID copies, proof of funds, bank statements or enhanced due diligence materials). Failure to provide requested information within the stipulated timeframe may result in refusal of registration, suspension of the Account, blocking of transactions and, where required by law, retention of funds until regulatory obligations are satisfied.

User Obligations and Account Security

Accuracy of data: You are responsible for ensuring that all information provided during registration and throughout your use of the Account remains accurate, complete and current. You must promptly inform us of any change to your details. The use of false or misleading information, including the use of another person's identity or documents, constitutes a serious breach and may result in account termination and reporting to competent authorities.
Password and access security: You must keep your login credentials confidential and must not share your username, password or other security details with any third party. You are responsible for all activity conducted through your Account, whether authorised by you or not, unless such activity results directly from our failure to maintain reasonable security measures.
Single account policy: You may hold only one Account with the Operator. Creating multiple Accounts, including Accounts registered under minor or proxy identities, is strictly prohibited and may lead to closure of all related Accounts and, where permitted by law, withholding of bonuses or winnings obtained through misuse.
Verification for withdrawals: No withdrawals will be processed until all mandatory verification checks have been completed to our satisfaction. In certain cases, particularly for non-Belgian residents, regulatory requirements may prevent us from maintaining Accounts or processing withdrawals where we cannot confirm eligibility under Belgian law.

Betting & Gameplay Rules

The Operator aims to ensure that all Games are offered fairly, transparently and in accordance with the restrictions of Belgian licence B+3971. The following rules apply to the placing of bets, conduct within Games and use of any interactive features. Users located in the United Kingdom must not place bets through the Website and may only browse information about the Games.

Placing Bets and Game Participation

Game availability: Only online slot games and dice games authorised under the Belgian licence are available. Live dealer casino games, live tables and similar products are not offered, and any site claiming to offer such products under the Golden Vegas brand to UK players should be treated with caution.
Stake limits: Each Game may impose minimum and maximum bet limits, which are displayed within the game interface. You may not place a Bet below the minimum or above the maximum permitted stake. We reserve the right to adjust stake limits to comply with regulatory obligations, player protection measures or risk management policies.
Bet confirmation: A Bet is considered placed when it has been accepted by our servers and appears in your game or transaction history. Once accepted, Bets cannot usually be cancelled or modified by the Player. In case of evident technical or pricing errors, we may void or adjust Bets in accordance with the rules below.
Prohibited jurisdictions: It is your responsibility to ensure that you are not accessing the Games from a jurisdiction where online gambling is illegal or where we do not lawfully offer services. Users in the United Kingdom acknowledge that placing real-money Bets via the Website would breach these Terms and may contravene local law; such activity is not authorised and may result in voiding of transactions.

Game Integrity, Errors and Malfunctions

Randomness and fairness: Games rely on certified random number generation and are subject to regulatory approval by the Belgian Gaming Commission. We take reasonable steps to ensure that outcomes are random and not manipulated.
Technical issues: In the event of a system failure, connectivity issue or other malfunction that impacts a Game, we may suspend the Game, void affected Bets and, where appropriate, restore the balance of your Account to the state existing immediately prior to the malfunction. We will not be liable for losses resulting from interruptions attributable to your equipment, internet connection or telecommunications provider.
Disconnections: If you are disconnected during a Game, the outcome may be processed in your absence based on the last instruction received by our systems. The resulting win or loss will be applied to your Account in accordance with the relevant game rules.

Player Conduct and Chat Rules

Respectful behaviour: Where chat or interactive features are available, you must act respectfully towards other Users and staff. You must not post or transmit any content that is abusive, threatening, defamatory, discriminatory, obscene, or otherwise inappropriate.
Prohibition of fraud and collusion: Any form of cheating, collusion, exploitation of software bugs, use of bots or automated tools, or manipulation of Games is strictly prohibited. We reserve the right to investigate suspicious behaviour, suspend Accounts and, where permitted by law, void transactions and confiscate funds associated with fraudulent activity.
Responsible play: You should only wager funds that you can afford to lose. We encourage you to use any available limit-setting, cool-off or self-exclusion tools and to seek help from recognised support organisations if gambling ceases to be recreational. Users in the United Kingdom should not attempt to use the Website as a means of circumventing national self-exclusion schemes such as GamStop; the Website is not offered as a "non-GamStop" alternative and must not be used for that purpose.

Bonus Terms

Due to the strict regulatory framework applicable to the Operator's Belgian licence, the Golden Vegas operation does not offer welcome bonuses or similar inducements that could encourage excessive play. Any promotional features that may be implemented must comply with Belgian law and will not be targeted at Users located in the United Kingdom.

Bonus Availability and Activation

Regulatory restrictions: A Belgian Royal Decree adopted in February 2020 imposes extensive limitations on welcome bonuses and comparable promotions for licensed operators. In line with this, we do not provide welcome bonuses, 100% match offers or similar inducements to any Player, whether in Belgium or elsewhere.
Other promotions: If, within the boundaries of Applicable Law, we offer any form of reward (for example, loyalty points, non-monetary benefits or game-specific features), such rewards will be clearly described on the Website and accompanied by specific terms and conditions. Users in the United Kingdom will not be eligible to participate in any such promotions.
Eligibility checks: We may restrict or withdraw promotional participation for Players who fail verification checks, reside in or access the Website from restricted jurisdictions, breach these Terms or are otherwise deemed ineligible under our internal policies or regulatory guidance.

Wagering Requirements and Use of Bonuses

Wagering rules: Where a lawful promotion involves wagering of any granted amount or reward, the applicable wagering requirements, contribution percentages of different Games and time limits will be set out in the specific promotion terms. If you fail to meet these requirements within the stated period, the promotional balance and any winnings derived from it may be cancelled.
Prohibited play patterns: Attempts to abuse bonuses or promotions (including low-risk betting, hedging across multiple Games, collusion or deliberate exploitation of mechanics) are prohibited. We may withhold or cancel bonuses, adjust balances and, where permitted, terminate Accounts involved in abuse.

Combining Promotions and Third-Party Offers

No automatic combination: Unless expressly stated otherwise, promotions may not be combined. Activation of one promotion may render you ineligible for another until all relevant wagering or eligibility criteria are satisfied.
Third-party "bonus" sites: Any website or communication that promises a welcome bonus, 100% match or similar inducement for "Golden Vegas" or Golden Vegas aimed at UK players is not authorised by the Operator and may indicate a scam or unlicensed clone. We accept no responsibility for offers published on third-party sites and will not honour bonuses that are not clearly described and confirmed on goldanvegas.com.

Payments & Withdrawals

The Operator seeks to provide secure, transparent and compliant payment services. All financial transactions are subject to verification checks, regulatory controls and the constraints of our Belgian licence. Services are structured primarily for Players transacting in EUR, and may not be suitable or available for Users located in the United Kingdom.

Deposit Methods and Conditions

Supported methods: Subject to availability and jurisdictional constraints, we may accept deposits using selected debit cards, Bancontact, Paysafecard, Skrill, Neteller, Ogone and other payment providers that may be added or removed from time to time. Accepted methods are displayed within the cashier section of the Website.
Currency and FX: The primary transaction currency is EUR. If your funding currency differs (for example, GBP for some UK-based banking instruments), your bank or payment provider may perform a currency conversion and charge foreign exchange or processing fees, which are outside our control. We are not responsible for any loss arising from FX movements or fees.
Prohibition of crypto: In compliance with Belgian law and our licence conditions, we do not accept any form of cryptocurrency or crypto-based payment. Any attempt to circumvent this restriction, including the use of intermediaries to disguise the origin of funds, constitutes a serious breach and may lead to account closure and reporting to authorities.
Deposit limits: We may apply minimum and maximum deposit limits per transaction, per payment method or per period. Regulatory or responsible gambling provisions may require us to impose stricter limits for certain Players.

Withdrawals, Processing Times and Fees

Verification before payout: Withdrawals are only processed once all KYC/AML checks have been completed to our satisfaction. We may require up-to-date identification documents, proof of address and proof of ownership of the payment method before approving any withdrawal.
Withdrawal channels: Where feasible, withdrawals are made using the same payment method used for deposit. Some methods (including certain e-wallets or intermediaries for UK bank transfers) may be unavailable for withdrawals due to technical or regulatory constraints. We reserve the right to select the most appropriate available method.
Processing times: We endeavour to review withdrawal requests within a reasonable time, typically within a few business days. Actual receipt of funds may take longer due to third-party and banking processes, especially for cross-border or SWIFT transfers, which may incur delays and additional fees.
UK-specific considerations: Deposits made from UK payment instruments may be declined or subject to enhanced checks. Where we cannot lawfully maintain an Account for a non-Belgian resident or cannot fully verify identity and eligibility under Belgian law, we may block play and, where allowed by regulation, return or retain funds until the situation is resolved. You acknowledge that using the Website from the UK for real-money play is not authorised and may lead to restrictions on withdrawals.

Refunds, Chargebacks and Bonus Funds

Refund policy: Deposits that have been used for valid play in accordance with these Terms are generally non-refundable. We may consider refund requests on a case-by-case basis where no gaming activity has occurred or where we are required by law or regulation to return funds.
Chargebacks: Initiating a chargeback or payment dispute without a legitimate basis may result in immediate suspension or closure of your Account, reversal of winnings and, where appropriate, recovery action for any chargeback costs or losses incurred by us.
Bonus balances: Any bonus or promotional balance (where lawfully offered) has no cash value until associated wagering requirements are met. We may cancel bonus balances and related winnings if you breach these Terms, misuse promotions or if regulatory changes require us to do so.

Limitation of Liability

Within the limits of Applicable Law, the Operator's liability to Users is strictly limited. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under law, including liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation.

Operator's Obligations

Fairness and accuracy: We will take reasonable steps to ensure that the Games operate in accordance with their published rules, that random number generation is fair and that results are recorded accurately in our systems.
Regulatory compliance: We will operate under Belgian licence B+3971 in accordance with applicable regulatory requirements, including player protection, anti-money laundering and technical standards. We will cooperate with competent authorities and regulators, including the Belgian Gaming Commission, in addressing any issues that may arise.

Exclusions and Limitations

Technical failures and interruptions: We are not responsible for any loss, delay or interruption of service arising from failures of your equipment, internet connection, telecommunications networks, power supply or third-party systems outside our reasonable control. In cases of system malfunction on our side, our responsibility is generally limited to voiding affected Bets and restoring the status of your Account prior to the malfunction.
Indirect or consequential loss: To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential, special or punitive damages, including loss of profit, loss of opportunity, business interruption or data loss, even if we have been advised of the possibility of such damages.
Maximum compensation: Except where otherwise mandated by law, our total aggregate liability to you in connection with any single Bet, Game or transaction shall not exceed the amount of the stake or wager associated with that Bet or Game, or, in the case of non-gambling use of the Website by UK-based Users, the greater of the amount you have paid (if any) for the relevant service and EUR 50.
Use from prohibited jurisdictions: We accept no responsibility for any breach of local law by Users who access the Website from jurisdictions where online gambling is illegal or where we are not permitted to offer services. Users in the United Kingdom acknowledge that any attempt to participate in Games constitutes unauthorised use and that we bear no liability for any resulting consequences.

Intellectual Property Rights

The Website and all content made available through it are protected by intellectual property laws. You receive a limited, non-exclusive licence to access and use the Website for personal, non-commercial purposes, subject to strict compliance with these Terms.

Ownership

Content and branding: All trademarks, logos, brand names (including Golden Vegas and Golden Vegas as used in connection with goldanvegas.com), graphics, images, text, software, databases and other materials on the Website are owned by the Operator, its group companies or licensors and are protected by copyright, trademark and other intellectual property rights.
Software: The software and systems that operate the Games and the Website, including any downloadable components, are owned or licensed by the Operator. You are granted no rights in such software other than the limited right to use it as necessary to access the Website and services in accordance with these Terms.

Permitted and Prohibited Uses

Limited licence: You may view, print and download extracts of the Website for personal, non-commercial use only, provided you do not remove any copyright, trademark or other proprietary notices.
Prohibited actions: You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer or sell any content or software from the Website without our prior written consent. You must not reverse engineer, decompile, disassemble or otherwise attempt to access the source code of the software used in connection with the Website.
Third-party misuse: Any unauthorised use of the Golden Vegas branding or the Golden Vegas name, including on sites purporting to offer "mirror" or "clone" services or unauthorised bonuses to UK players, infringes our rights and may be reported to relevant authorities.

Privacy & Data Protection

Your personal data is processed in accordance with our privacy and cookie policies, which form an integral part of these Terms.

Privacy policy: The collection, use, storage and sharing of your personal data are governed by the privacy policy made available on goldanvegas.com. By using the Website, you acknowledge that you have read and understood that policy and agree to the processing of your data as described therein.
Legal bases: We process personal data where necessary for the performance of our contract with you, to comply with legal obligations (including KYC and AML obligations under Belgian law), for legitimate interests such as security and service improvement, or, where required, on the basis of your consent.
UK and EU data standards: We implement measures consistent with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and, where relevant, the UK GDPR. Depending on your location and circumstances, you may have rights of access, rectification, erasure, restriction, objection and portability, which you may exercise in accordance with our privacy policy.

Changes to Terms

We may update these Terms from time to time to reflect changes in law, regulatory guidance, technical developments, product offerings or internal policies. We aim to ensure that Users, including those in the United Kingdom who access the Website for informational purposes, are kept informed of material changes.

Notification of changes: Where we make a material change to these Terms, we will endeavour to notify you by appropriate means, which may include a notice on the Website (such as a banner or pop-up) and/or, where you hold an Account, an email sent to the address registered on your Account.
Effective date: Unless otherwise specified, changes take effect on the date indicated in the updated Terms. Continued access to or use of the Website after that date constitutes your acceptance of the revised Terms.
Right to discontinue use: If you do not agree to any updated Terms, you must cease using the Website and, where you hold an Account, request closure in accordance with the procedures set out in these Terms. For Players, unresolved Bets placed before the effective date of changes will be honoured in accordance with the Terms in force at the time the Bet was placed.

Termination & Suspension

The Operator reserves the right to suspend or terminate access to the Website and Accounts where necessary to protect Users, comply with regulatory obligations or address misuse. You may also request closure of your Account at any time.

Grounds for Suspension or Termination

Breach of Terms: We may suspend or close your Account if you breach these Terms, including where you provide false information, engage in fraud or collusion, misuse bonuses, or participate in Games from a prohibited jurisdiction such as the United Kingdom.
Regulatory or legal reasons: We may suspend or terminate services where required by law, regulatory instruction, court order or where continuing to provide services would contravene our Belgian licence conditions or other Applicable Law.
Risk and security concerns: Accounts may be suspended or subject to additional checks if we detect suspicious transactions, unusual behaviour, chargebacks, evidence of account takeover or similar risks.

Consequences and Treatment of Funds

During suspension: While your Account is suspended, you may be unable to log in, place Bets, deposit or withdraw funds. We may retain funds in the Account pending completion of investigations or regulatory processes.
On closure: Upon closure of a compliant Account, and subject to any regulatory obligations and verification checks, we will pay out any remaining withdrawable balance to you using an appropriate payment method. Funds may be withheld or forfeited where required by law (for example, in cases of fraud or money laundering) or where they derive from prohibited activity.
User-initiated closure: You may request closure of your Account at any time by contacting us through the channels listed on the Website. We may offer self-exclusion or other responsible gambling tools; if you are located in the United Kingdom, you should not rely on such tools as a substitute for domestic self-exclusion schemes and should avoid using the Website for gambling.

Governing Law & Jurisdiction

The legal framework applicable to your use of the Website depends on the nature of your interaction and your location. Because the Operator is licensed and established in Belgium and does not hold a licence from the UK Gambling Commission, the following applies.

Gambling services (where lawfully accessed): To the extent that you lawfully participate in Games offered under Belgian licence B+3971 (for example, as a Player located and eligible in Belgium), the contractual relationship relating to gambling services is governed by Belgian law and subject to the jurisdiction of the competent Belgian courts. You may have rights to raise complaints with the Belgian Gaming Commission (Kansspelcommissie) in accordance with its procedures.
Informational access from the UK: For Users located in the United Kingdom, Golden Vegas at goldanvegas.com is provided solely for informational and comparative purposes and is not intended to constitute a gambling offer. To the extent that a legal relationship arises from your non-gambling use of the Website (such as viewing content), it is governed by the laws of England and Wales, and you agree that the courts of England and Wales shall have non-exclusive jurisdiction over any related dispute.
Alternative dispute resolution: Where Applicable Law requires us to signpost or participate in specific alternative dispute resolution mechanisms, we will provide relevant information in the complaints section of the Website and in our help materials. Nothing in these Terms deprives you of any mandatory consumer protection rights you may enjoy under your local law.

Contact Information

If you have any questions, complaints or requests concerning these Terms, your Account or the Website, you should contact the Operator using the channels made available on goldanvegas.com. We aim to handle all queries promptly and fairly, taking into account our regulatory obligations and any applicable time limits.

Customer support: You may contact customer support using the contact mechanisms (such as contact forms or email addresses) published on the Website from time to time. Please provide your name, relevant Account details (if applicable) and a clear description of your query or complaint.
Legal and compliance enquiries: Any formal legal notices, regulatory enquiries or requests for information should be directed to the Operator's registered office and compliance team as specified in the corporate details available on the Website and in the Belgian companies register for NOORDZEE ELECTRONICS NV.
Regulator contact (Belgian Players): If you are a Player lawfully using the Belgian-licensed services and remain dissatisfied after exhausting our internal complaints process, you may contact the Belgian Gaming Commission (Kansspelcommissie) using the information available at its official website, particularly the section dedicated to player complaints and dispute resolution.
Important note for UK Users: The Operator is not licensed by the UK Gambling Commission. If you are located in the United Kingdom, you should not use the Website for real-money gambling and should seek assistance from UK-based support and regulatory bodies in relation to gambling-related issues, including self-exclusion schemes and advice services.